Our purpose is to empower people to make greener travel choices

In the UK and across Europe, governments are targeting net zero emissions by 2050. In December 2020, the EU announced a 55% reduction target for CO2 emissions by 2030 and in the UK, the Prime Minister announced an even more ambitious target of at least a 68% reduction target in the same time period, both compared to 1990 levels. 

Transport is the largest contributor to UK domestic greenhouse gas emissions, contributing 28% of UK domestic emissions in 2018, and the main source of these emissions is the use of petrol and diesel in road transport1.  Similarly, in Europe, transport accounts for more than a fifth of greenhouse gas emissions, 72% of which comes from road transport2.

Rail offers travellers a greener alternative to flying or driving, generating less than 1/20 of the CO2 emissions of air travel and approximately 1/7 of the CO2 emissions compared with car travel, per passenger3.  It can move millions of people quickly and cleanly, for leisure or business, across countries and continents.  We believe we have a role to play in supporting the rail industry, businesses and governments in meeting their emissions targets, as we build back from the impact of COVID-19. 

At Trainline, our purpose is anchored in environmental sustainability: to empower people to make travel choices that are better for our environment, using innovation to make rail and coach travel easier. Our customers are twice as likely to increase train travel in comparison with non-Trainline customers, having switched most often from car4.


1 https://www.gov.uk/government/publications/creating-the-transport-decarbonisation-plan
2 https://www.eea.europa.eu/themes/transport
3 European Environment Agency study 2014
4 YouGov survey of 5,000 adults, representative of wider population, October 2019

Trainline GHG emissions and energy use

  Current reporting year 2019-20
  UK and offshore Global (excluding UK and offshore)
Emissions from activities which the Company own or control including combustion of fuel &
operation of facilities (Scope 1) / tCO2e
84.36 42.01
Emissions from purchase of electricity, heat, steam and cooling purchased for own use (Scope 2,
location based) / tCO2e
238.65 6.21
Total gross Scope 1 & Scope 2 emissions / tCO2e 323.01 48.22
Energy consumption used to calculate above emissions: /kWh 1,392,555 346,620
Intensity ratio: tCO2e gross figure based from mandatory fields above / m2 of office space 0.09 0.02
Intensity ratio: tCO2e gross figure based from mandatory fields above / FTE 0.57 0.79
Emissions from purchased goods and services (Scope 3) / tCO2e 5.72 0.54
Emissions from employee business travel (Scope 3) / tCO2e 81.17 156.29
Emissions from disposal of waste generated in operations (Scope 3) / tCO2e 1.22 0.13
Emissions from energy use in data centres (Scope 3) / tCO2e 20.02 7.21

Data sources: see GHG emissions and energy data methodology below.

GHG emissions and energy data methodology

The data detailed in this table represent emissions and energy use for which Trainline is responsible, including electricity use in our offices . We do not have any company vehicles for which we purchase fuel directly. We have used the main requirements of the Greenhouse Gas Protocol Corporate Standard to calculate our emissions, along with the UK Government GHG Conversion Factors for Company Reporting 2019. Any estimates included in our totals are derived from actual data extrapolated to cover missing periods. We have reported emissions from energy use from data centres for a minority of our outsourced data processing activities and are working to obtain activity data or a reasonable estimation methodology for the remainder of this emissions source. As this is Trainline’s first year of reporting, there is no comparison year to disclose. Energy efficiency actions: In the period covered by the report, Trainline has worked with the landlords of its offices to introduce more efficient LED lighting where practicable. In addition, heating and ventilation services in our offices are carefully aligned with our working hours in order to maximise their efficiency. We recognise that the supply of data centres in our supply chain has an environmental impact and whilst our current supplier sources more than 50% of energy from renewable sources and has committed to 100% renewable energy by 2030 we will continue to monitor their environmental sustainability credentials.