Introduction

In this cookie policy, when we refer to “Trainline”, “we”, “us” or “our” we mean Trainline plc and its subsidiary companies, and when we refer to “you” or “your”, we mean visitors to this website.

Trainline respects your privacy and is committed to protecting your personal data. This cookie notice will inform you what cookies are used on this site and for what purpose and will also give you info on how to exercise choices.

What are cookies

Cookies are small text files that are placed on your computer by websites that you visit. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.

Use of cookies by this website

The information below details cookie and similar technologies that act like cookies do including tags, that may be set when you visit this website.

Analytics and Identification cookies

Each time a user visits our website, analytics cookies are dropped which show whether a user has visited the site before. These cookies allow us to track how many individual users we have and how often they visit the site. We do not use these cookies to identify individuals: we use them to gather statistics, for example the number of visits to a page or how long a user stays on a page.

The cookies we use for these purposes are detailed below:  

Name
JsessionID
Purpose
Session identifier used to monitor session counts
Time
Duration of session

Name
_ga
Purpose
Used to distinguish users
Time
2 years

Name
_gat_UA-139946263-1
Purpose
Tracking cookie for analytics: used to throttle request rate
Time
1 minute

Name
_gid
Purpose
Used to distinguish users
Time
24 hours

Site performance cookies

This type of cookie remembers your preferences for tools used within our website, so you do not have to reset them each time you visit. Examples include:

  • Filtering options for archives, news, case studies, etc.
  • Video/audio streaming speeds that are compatible with your browser.
  • Showing you the right content depending on where you are visiting our site from, based on your IP address.

The cookies we use for these purposes are detailed below:

Name
Vuid
Purpose
To display and deliver videos
Time
2 years

Name
cookieconsent_status
Purpose
To capture consent to drop cookies
Time
1 year

Name
Tag: Ipinfo
Purpose
To understand what country you are visiting our site from
Time
Session duration

How to control cookies

You can set your browser to refuse all or some browser cookies/tags, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Turning off cookies is something you have to do for each device you use. That means, if you turn off cookies on your desktop it won’t affect the cookies on your mobile. To turn off cookies on every device, you’ll have to follow the steps on each of your devices.  Just so you know, turning off cookies doesn’t delete cookies from your browser. You’ll need to do this from your browser’s settings:

More info

For details about your privacy rights and to contact us, please see our privacy notice.

Version info

v1.1 10 July 2019